You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
silent modes are off. Slider will provide full test volume, so speaker works correctly. But ringer doesn’t work properly on incoming calls (only half or no volume). How can this be fixed?
iPhone XS Max, 16
Hello,
These are the standard steps for sound issues. It is bound to be one of them:
1) Is the side silent mute button on? Does any red show? Slide it back and fourth.
2) How about the volume buttons? Is the volume very low? Move the buttons.
3) Is Do Not Disturb on? Go to Settings > Focus > Do Not Disturb. Is it turned on? Check the times
4) Go to Settings > Sounds & Haptics. Check the Ringer and Alerts slider. Try changing the sound pattern for the type of alert.
5) Go to Settings > Notifications. Is the app listed?
6) Do other sounds work? What about phone calls? Music?
7) Volume summary: Adjust the volume on iPhone
8) Do you have an Apple watch? Many of the notifications will go to the watch instead of the phone.
9) Many notifications are partially muted when the phone is unlocked and you are using it vs. locked.
Note: you can send text messages to yourself for testing purposes.
Good luck.
Hello,
These are the standard steps for sound issues. It is bound to be one of them:
1) Is the side silent mute button on? Does any red show? Slide it back and fourth.
2) How about the volume buttons? Is the volume very low? Move the buttons.
3) Is Do Not Disturb on? Go to Settings > Focus > Do Not Disturb. Is it turned on? Check the times
4) Go to Settings > Sounds & Haptics. Check the Ringer and Alerts slider. Try changing the sound pattern for the type of alert.
5) Go to Settings > Notifications. Is the app listed?
6) Do other sounds work? What about phone calls? Music?
7) Volume summary: Adjust the volume on iPhone
8) Do you have an Apple watch? Many of the notifications will go to the watch instead of the phone.
9) Many notifications are partially muted when the phone is unlocked and you are using it vs. locked.
Note: you can send text messages to yourself for testing purposes.
Good luck.
iPhone only provides half ringer volume or none at all
