I need a refund
I’m trying to get a refund for a game upgrade I accidentally purchased today but Apple Report a problem isn’t working, everything I try to open it, the page says “something went wrong,” Help!
iPhone 6, iOS 12
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See if it's a server issue Apple - Support - System Status
If not, refer to this document for ways to contact Apple --> Choose your country or region - Official Apple Support
Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support