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Level 1

6 points

Can’t sign in app store

I can’t sign in

into - media and purchases

Showing error "authentication failed"

and also in - App store

showing error"could not sign in"

[Image Edited by Moderator to Remove Personal Information]

iPhone 11, iOS 16

Posted on Mar 8, 2023 5:40 AM

Top-ranking reply

Level 10

417,523 points

Posted on Mar 8, 2023 5:42 AM

If you can't connect to the App Store, iTunes Store, or other Apple services, read this support article --> If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

- If none of the suggestions work, try the last one: "If you’ve tried all of the above steps and you still can’t connect, contact Apple Support."

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