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Level 1

4 points

iPhone frozen on Lock Screen. Can’t turn off

I need help

iPhone 13 Pro Max, iOS 16

Posted on Mar 8, 2023 4:44 PM

Top-ranking reply

Level 10

195,717 points

Posted on Mar 8, 2023 4:54 PM

Nathanluke17 Said:

"iPhone frozen on Lock Screen. Can’t turn off"

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Troubleshooting a Frozen iPhone:

A. Start with a Force Restart:

Go Here: Force Restart iPhone - Apple Support

B. Try the Tips at these Apple Support Links:

C. Being Stuck in a Boot Loop:

Your iPhone might be stuck in a boot loop. This typically happens when you unsuccessfully download something or an update stalls. So, refer to my User Tip: How to Fix an iPhone in a Boot Loop - Apple Support

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