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iPhone frozen on Lock Screen. Can’t turn off

I need help

iPhone 13 Pro Max, iOS 16

Posted on Mar 8, 2023 4:44 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 8, 2023 4:54 PM

Nathanluke17 Said:

"iPhone frozen on Lock Screen. Can’t turn off"

-------


Troubleshooting a Frozen iPhone:

A. Start with a Force Restart:

Go Here: Force Restart iPhone - Apple Support


B. Try the Tips at these Apple Support Links:





C. Being Stuck in a Boot Loop:

Your iPhone might be stuck in a boot loop. This typically happens when you unsuccessfully download something or an update stalls.  So, refer to my User Tip: How to Fix an iPhone in a Boot Loop - Apple Support

1 reply
Question marked as Top-ranking reply

Mar 8, 2023 4:54 PM in response to Nathanluke17

Nathanluke17 Said:

"iPhone frozen on Lock Screen. Can’t turn off"

-------


Troubleshooting a Frozen iPhone:

A. Start with a Force Restart:

Go Here: Force Restart iPhone - Apple Support


B. Try the Tips at these Apple Support Links:





C. Being Stuck in a Boot Loop:

Your iPhone might be stuck in a boot loop. This typically happens when you unsuccessfully download something or an update stalls.  So, refer to my User Tip: How to Fix an iPhone in a Boot Loop - Apple Support

iPhone frozen on Lock Screen. Can’t turn off

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