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I cannot access my apple id and iCloud on my iPhone

I cannot access my apple id and iCloud on my iPhone

iPhone 13 Pro Max, iOS 16

Posted on Mar 9, 2023 6:15 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 9, 2023 6:36 PM

Kellyfre Said:

"I cannot access my apple id and iCloud on my iPhone: Can you tell me why and how I can fix that?"

-------


Troubleshooting a Disabled Account:


Why Accounts Become Disabled:

When your iTunes Account has been disabled, that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.


Possible Reasons Could Include: 

  • Too many unsuccessful login attempts
  • VPN (Virtual Private Network) usage
  • Consistent transactions
  • Session Times Out
  • Disobeying Terms & Conditions


So...


To Re-Enable it:

As you might suspect, no one here would know the reason for this occurrence, of course. So, contact Apple Support. They’ll know why this occurred and will run you right through the fix.

Contacting Apple Support:

  • Contact Us - Choose Locations
  • Ask to speak with the Apple Store Staff
  • Proceed from there as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get thorough :)
4 replies
Question marked as Top-ranking reply

Mar 9, 2023 6:36 PM in response to Kellyfre

Kellyfre Said:

"I cannot access my apple id and iCloud on my iPhone: Can you tell me why and how I can fix that?"

-------


Troubleshooting a Disabled Account:


Why Accounts Become Disabled:

When your iTunes Account has been disabled, that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.


Possible Reasons Could Include: 

  • Too many unsuccessful login attempts
  • VPN (Virtual Private Network) usage
  • Consistent transactions
  • Session Times Out
  • Disobeying Terms & Conditions


So...


To Re-Enable it:

As you might suspect, no one here would know the reason for this occurrence, of course. So, contact Apple Support. They’ll know why this occurred and will run you right through the fix.

Contacting Apple Support:

  • Contact Us - Choose Locations
  • Ask to speak with the Apple Store Staff
  • Proceed from there as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get thorough :)

I cannot access my apple id and iCloud on my iPhone

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