Apple keeps charging for a Netflix account that does not exist

Need update on tests conversation re : charges unknown to me and Netflix on my phone been a year also can’t long diy on app using my password xx check w/ stored password no respond even to retrieved thanks


[Re-Titled by Moderator]

iPhone 7 Plus, iOS 13

Posted on Mar 25, 2023 3:49 PM

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Question marked as Top-ranking reply

Posted on Mar 25, 2023 4:26 PM

How to see what you were charged for

  1. To see your purchase history, go to 👉 reportaproblem.apple.com.
  2. Sign in with your Apple ID.
  3. A list of purchases appears. To see family members' purchases, select the Apple ID button and choose a family member.
  4. To see the full receipt including tax, tap or click the date. Multiple purchases, including subscriptions, might be grouped onto one charge.

If the charge is for a subscription that you no longer want, you can 👉 cancel the subscription.


Contact Apple Support

If you checked 👉 www.reportaproblem.apple.com and your emailed receipts and you're still not sure why you were charged, 👉 contact Apple Support.


Axel F.

1 reply
Question marked as Top-ranking reply

Mar 25, 2023 4:26 PM in response to Batchi317

How to see what you were charged for

  1. To see your purchase history, go to 👉 reportaproblem.apple.com.
  2. Sign in with your Apple ID.
  3. A list of purchases appears. To see family members' purchases, select the Apple ID button and choose a family member.
  4. To see the full receipt including tax, tap or click the date. Multiple purchases, including subscriptions, might be grouped onto one charge.

If the charge is for a subscription that you no longer want, you can 👉 cancel the subscription.


Contact Apple Support

If you checked 👉 www.reportaproblem.apple.com and your emailed receipts and you're still not sure why you were charged, 👉 contact Apple Support.


Axel F.

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Apple keeps charging for a Netflix account that does not exist

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