You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How can I reset my Apple Store balance

How can I reset my Apple Store balance because I want to change the country on my phone

iPad, iPadOS 16

Posted on Mar 26, 2023 7:47 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 26, 2023 7:47 AM

Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to lower left hand corner and click on Support and they can zero it for you or:


Contact Apple for support and service


Also if you are changing regions take a look through this article as well:


Change your Apple ID country or region - Apple Support


~Katana-San~

1 reply
Question marked as Top-ranking reply

Mar 26, 2023 7:47 AM in response to Jurialshanbri

Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to lower left hand corner and click on Support and they can zero it for you or:


Contact Apple for support and service


Also if you are changing regions take a look through this article as well:


Change your Apple ID country or region - Apple Support


~Katana-San~

How can I reset my Apple Store balance

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.