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Hi, I purchased a portable HDD and when connected to laptop, it asked erase or not something and pressed yes and now it won’t read it tonopen it. It’s brand new. I erased from the system or something. It appears on a window but cannot access it. Thanks in advance. The model don’t know for sure but mac laptop
MacBook (2017)
Kellynda9 wrote:
Hi, I purchased a portable HDD and when connected to laptop, it asked erase or not something and pressed yes and now it won’t read it tonopen it. It’s brand new. I erased from the system or something. It appears on a window but cannot access it. Thanks in advance. The model don’t know for sure but mac laptop
All new drives should be erased/formatted/initialized as new...
In DiskUtility>View>Show All Devices you are selecting for the top most parent drive, not the Volume level, not the Container level
for Mac only—
GUID/APFS
or
GUID/HFS+
Erase and reformat a storage device in Disk Utility on Mac
Erase and reformat a storage device in Disk Utility on Mac - Apple Support
Kellynda9 wrote:
Hi, I purchased a portable HDD and when connected to laptop, it asked erase or not something and pressed yes and now it won’t read it tonopen it. It’s brand new. I erased from the system or something. It appears on a window but cannot access it. Thanks in advance. The model don’t know for sure but mac laptop
All new drives should be erased/formatted/initialized as new...
In DiskUtility>View>Show All Devices you are selecting for the top most parent drive, not the Volume level, not the Container level
for Mac only—
GUID/APFS
or
GUID/HFS+
Erase and reformat a storage device in Disk Utility on Mac
Erase and reformat a storage device in Disk Utility on Mac - Apple Support
Thank you so much Douglas! Very thankful, and thanks for going through the trouble. Good day 👍🏼
Problems with new portable HDD
