Tracking is OFF it says on Fitness app - watch

I dont see apple watch on my iphone as my device and Tracking is OFF it says on Fitness app - watch

I need to fix it. would you help ?


Posted on Mar 30, 2023 11:13 AM

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Posted on Mar 30, 2023 12:56 PM

The Fitness app is on the phone not the Watch.

I suggest you erase the Watch then set it up as a new watch.

If the phone is iPhone 8 or later, ensure the iphone is on iOS16.4 or later

- Erase the Watch completely. Put your watch on its charger and keep it there until you complete these steps. (select the watch OS version) Erase Apple Watch – Apple Support (UK) 


- When pairing do not try to restore the backup, pair as a New Watch

Set up your Apple Watch – Apple Support (UK)


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Question marked as ⚠️ Top-ranking reply

Mar 30, 2023 12:56 PM in response to tkfromarlington

The Fitness app is on the phone not the Watch.

I suggest you erase the Watch then set it up as a new watch.

If the phone is iPhone 8 or later, ensure the iphone is on iOS16.4 or later

- Erase the Watch completely. Put your watch on its charger and keep it there until you complete these steps. (select the watch OS version) Erase Apple Watch – Apple Support (UK) 


- When pairing do not try to restore the backup, pair as a New Watch

Set up your Apple Watch – Apple Support (UK)


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Tracking is OFF it says on Fitness app - watch

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