``keyboard not responding and cursor frozen
my keyboard stopped responding and cursor is frozen. I've tried rebooting in safe mode plus a few other suggestions offered via the internet but no success. I am using an external keyboard and mouse now.
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What Mac model and year are you using?
What macOS version are you running?
Find that info by clicking the Apple menu () at the top-left of your screen and then select About This Mac.
Assuming it's wireless, have you changed or charged the battery of the keyboard and/or mouse?
Try resetting the NVRAM. The NVRAM is a special memory section on your Mac that stores data that persists even when the Mac is shut off, such as volume settings and screen resolution - it's the information the computer uses to maintain settings after a reboot. You may have to do this several times because sometimes that's what it takes to stick. Press and hold the keys at startup until you hear the Mac chime 3-4 times, then release.
Reset the NVRAM
