You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

wifi printer connectivity?

Hi all!


I have a MBAir running Ventura 1.2.1 and cannot connect via wifi with my Brother MFC9340CDW.

They're on the same SSID but the MBAir just doesn't see it.


It connected previously and I cannot see it on the Mac. Any ideas? Brother says it's no longer supported but it was working previously and can't recall when it disappeared.....


MacBook Air 13″, macOS 13.2

Posted on Apr 9, 2023 11:19 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 9, 2023 1:45 PM

Jon Morris1 wrote:

Hi all!

I have a MBAir running Ventura 1.2.1 and cannot connect via wifi with my Brother MFC9340CDW.
They're on the same SSID but the MBAir just doesn't see it.

It connected previously and I cannot see it on the Mac. Any ideas? Brother says it's no longer supported but it was working previously and can't recall when it disappeared.....


The current stable release of Ventura including bug fixes, security updates is macOS Ventura 13.3.1


Keep your Mac up to date - Apple Support

Keep your Mac up to date - Apple Support



Printers/scanners are typically the first causality in upgrading any OS.


Solve printing problems on Mac

Solve printing problems on Mac - Apple Support





If it is listed as AirPrint printer, delete the existing printer in

> System Settings> Printers & Scanners, and add it again, select AirPrint.


Add a printer to your printer list so you can use it on Mac

Add a printer to your printer list so you can use it on Mac - Apple Support



Connect an AirPrint printer to a Wi-Fi network - Apple Support.

Connect an AirPrint printer to a Wi-Fi network - Apple Support



about AirPrint

About AirPrint - Apple Support




looks like an old printer(?) ref: Brother MFC9340CDW.


https://support.brother.com/g/b/downloadtop.aspx?c=us&lang=en&prod=mfc9340cdw_all


Official Brother Support and Sales


Brother Technical Support & Contact Information





If you can't find an updated driver for your printer give the open-source a try—


“manufactures have drivers on their European websites for later systems versions than they do for the US. You might try perusing the European sites for the printer's manufacture to see if they have a later driver”—according to Old Toad.



free Gutenprint 5.3.3 driver a try.

http://gimp-print.sourceforge.net/MacOSX.php (not past macOS Catalina in Fall 2019 )



Vuescan drivers

https://www.hamrick.com/purchase-vuescan.html


scanner

http://exactscan.com/compatiblescanner.shtml



4 replies
Question marked as Top-ranking reply

Apr 9, 2023 1:45 PM in response to Jon Morris1

Jon Morris1 wrote:

Hi all!

I have a MBAir running Ventura 1.2.1 and cannot connect via wifi with my Brother MFC9340CDW.
They're on the same SSID but the MBAir just doesn't see it.

It connected previously and I cannot see it on the Mac. Any ideas? Brother says it's no longer supported but it was working previously and can't recall when it disappeared.....


The current stable release of Ventura including bug fixes, security updates is macOS Ventura 13.3.1


Keep your Mac up to date - Apple Support

Keep your Mac up to date - Apple Support



Printers/scanners are typically the first causality in upgrading any OS.


Solve printing problems on Mac

Solve printing problems on Mac - Apple Support





If it is listed as AirPrint printer, delete the existing printer in

> System Settings> Printers & Scanners, and add it again, select AirPrint.


Add a printer to your printer list so you can use it on Mac

Add a printer to your printer list so you can use it on Mac - Apple Support



Connect an AirPrint printer to a Wi-Fi network - Apple Support.

Connect an AirPrint printer to a Wi-Fi network - Apple Support



about AirPrint

About AirPrint - Apple Support




looks like an old printer(?) ref: Brother MFC9340CDW.


https://support.brother.com/g/b/downloadtop.aspx?c=us&lang=en&prod=mfc9340cdw_all


Official Brother Support and Sales


Brother Technical Support & Contact Information





If you can't find an updated driver for your printer give the open-source a try—


“manufactures have drivers on their European websites for later systems versions than they do for the US. You might try perusing the European sites for the printer's manufacture to see if they have a later driver”—according to Old Toad.



free Gutenprint 5.3.3 driver a try.

http://gimp-print.sourceforge.net/MacOSX.php (not past macOS Catalina in Fall 2019 )



Vuescan drivers

https://www.hamrick.com/purchase-vuescan.html


scanner

http://exactscan.com/compatiblescanner.shtml



Apr 9, 2023 2:02 PM in response to leroydouglas

So it's weird.


I'm using an Xfinity X-1 router with the extender.

The printer sees two versions of the SSID (A-----). When I use the Brother setup wizard the printer logs on and the MBAir sees it and sets it up. But then it becomes offline and is no longer accessible.


The printer config log is attached.


Does this make any sense? I've read about the printer being offline but can't seem to find a way to consistently wake it up.



wifi printer connectivity?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.