I can’t get my payment method to change or work, who do I fix this with?
how do I fix my payment method, I have tried everything
iPad, iPadOS 14
how do I fix my payment method, I have tried everything
iPad, iPadOS 14
Hi Mauragla
Re: "how do I fix my payment method, I have tried everything"
Check you are signed in (to your device) with your Apple ID:
Sign in with your Apple ID – Apple Support
If there is a particular problem situation:
What to do: If a message says 'billing problem with previous purchase' or 'verification required' - Apple Support
What to do: If your payment method is declined in the App Store or iTunes Store - Apple Support
_______________________________________________
If you just want to make changes to your payment method:
You might want to log in to your Apple ID account online, to update the details there:
Apple ID Log-in
_______________________________________________________________________
Else:
Apple Support have articles online that may help you.
NB: If you want to delete an old card, and if you have active subscriptions or payments due, you would need to add a new card first.
To Change, add, or remove Apple ID payment methods
How to change an Apple ID payment method:
If you need to change or update your Apple ID payment method – Apple Support
How to add an Apple ID payment method:
Add a payment method to your Apple ID - Apple Support
How to delete an Apple ID payment method:
Remove a payment method from your Apple ID - Apple Support
_________________________________________________________
Re: "who do I fix this with?"
If needed, and if you still have the difficulty:
There are "Get Support" links at the bottom of the two linked webpages below:
The Billing and Subscriptions Support Team
Subscriptions and Billing - Official Apple Support
or
Apple ID Support Team Web-Page
Apple ID — Official Apple Support
All the best :-)
Hi Mauragla
Re: "how do I fix my payment method, I have tried everything"
Check you are signed in (to your device) with your Apple ID:
Sign in with your Apple ID – Apple Support
If there is a particular problem situation:
What to do: If a message says 'billing problem with previous purchase' or 'verification required' - Apple Support
What to do: If your payment method is declined in the App Store or iTunes Store - Apple Support
_______________________________________________
If you just want to make changes to your payment method:
You might want to log in to your Apple ID account online, to update the details there:
Apple ID Log-in
_______________________________________________________________________
Else:
Apple Support have articles online that may help you.
NB: If you want to delete an old card, and if you have active subscriptions or payments due, you would need to add a new card first.
To Change, add, or remove Apple ID payment methods
How to change an Apple ID payment method:
If you need to change or update your Apple ID payment method – Apple Support
How to add an Apple ID payment method:
Add a payment method to your Apple ID - Apple Support
How to delete an Apple ID payment method:
Remove a payment method from your Apple ID - Apple Support
_________________________________________________________
Re: "who do I fix this with?"
If needed, and if you still have the difficulty:
There are "Get Support" links at the bottom of the two linked webpages below:
The Billing and Subscriptions Support Team
Subscriptions and Billing - Official Apple Support
or
Apple ID Support Team Web-Page
Apple ID — Official Apple Support
All the best :-)
I can’t get my payment method to change or work, who do I fix this with?