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For some reason when I try to downgrade my icloud plus plan from 200gb to the regular free 5gb I cannot.

Why can't I cancel my icloud plus plan and downgrade to the regular 5 gb plan?


iPhone 13, iOS 16

Posted on Apr 12, 2023 12:04 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 12, 2023 12:10 PM

Are you following the directions in this article? --> Downgrade or cancel your iCloud+ plan - Apple Support


Have you restarted your device to get it to take a fresh look at Setting?


If you still have questions or problems:


Refer to this document for ways to contact Apple --> Choose your country or region - Official Apple Support

Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support


1 reply
Question marked as Top-ranking reply

Apr 12, 2023 12:10 PM in response to saniyah54

Are you following the directions in this article? --> Downgrade or cancel your iCloud+ plan - Apple Support


Have you restarted your device to get it to take a fresh look at Setting?


If you still have questions or problems:


Refer to this document for ways to contact Apple --> Choose your country or region - Official Apple Support

Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support


For some reason when I try to downgrade my icloud plus plan from 200gb to the regular free 5gb I cannot.

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