iForgot apple ID keeps extending the reset day

I have been trying to reset my password with one of my Mail accounts for over TWO months. Today, I checked in again with 'iforgot.apple.com', and I have to wait an additional 7 days. I just waited 2 weeks, and prior to that, a collective 6 weeks.

Why is this happening?

Posted on Apr 13, 2023 11:15 AM

Top-ranking reply

shoeluvr13

Level 6

18,535 points

Posted on Apr 13, 2023 3:23 PM

Account recovery is an automated process, but it does warn you:

If you submitted your account recovery request with iforgot.apple.com through your device's browser, you should avoid using that device during this period. Using that device might cancel account recovery.
To avoid delays, turn off other devices that are signed in with your Apple ID until account recovery is complete.

How to use account recovery when you can’t reset your Apple ID password - Apple Support

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iForgot apple ID keeps extending the reset day

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