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My iPhone 14 Pro Max won't power on

My iPhone 14 pro max won't power on


[Re-Titled by Moderator]


iPhone 14 Pro Max, iOS 16

Posted on Apr 14, 2023 11:34 AM

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Question marked as Top-ranking reply

Posted on Apr 14, 2023 11:36 AM

If you followed all of the appropriate steps in If your iPhone won't turn on or is frozen, and it "wont' power on," you should use the "Contact Apple Support" link at the bottom of that Support Article.

2 replies

Apr 14, 2023 11:38 AM in response to MirandaBegay

Two basic troubleshooting steps to perform (test after each attempt):


A) Try a "forced" restart of your device using these instructions: Put it on charge for at least half an hour, then, keeping it plugged in, use these gestures:

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).


B) If the issue persists, something could have gone wrong during the latest update procedure.

I would try to install a fresh copy of iOS/iPadOS (the latest available/supported by your device model). To do this, create a full backup of your iPhone/iPad (1), then restore it to factory settings (you need a computer to perform this step) and, in the end, set it up as new (2).

When done, restore data from your previously made backup (3).

Follow the instructions provided in these support articles:

(1) How to back up your iPhone, iPad, and iPod touch – Apple Support

(2) Restore your iPhone, iPad, or iPod to factory settings – Apple Support

(3) Restore your iPhone, iPad, or iPod touch from a backup


If the issue still persists, since your iPhone is still covered by warranty, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

My iPhone 14 Pro Max won't power on

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