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iPhone mail app no longer working

How do I restore my mail app on iPhone. Not working

iPhone 12

Posted on Apr 18, 2023 6:32 PM

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Question marked as Top-ranking reply

Posted on Oct 26, 2023 5:28 AM

My apple phone mail says I have no mail . l know l have at least 200 unread. how can i fix this?


39 replies

Jun 26, 2024 11:08 AM in response to chrisc2141

Hi there I have an iPhone 13 Pro and my email thing on my phone is not sending or receiving. Any time I try to send something it says that my email is typed in wrong but when I’m about to try to send something the email is correct. But after I send it I get an error. When I know it was typed in correctly. And I haven’t received any thing since early last week. And it says I have 8 unsent messages. Can anybody please help me with figuring out how to fix this?

Aug 8, 2024 3:52 PM in response to msjuliette

msjuliette wrote:

I’m not receiving any mail on my IPhone 15, help.

My car doesn’t go. Why doesn’t it? In other words, there are dozens of reasons your iPhone may not be working for email. We need to get additional information to narrow it down, or otherwise post dozens of possible reasons.


First, did it ever work, then stop working? Or did it never work?


What type of mail account or accounts, if you have more than one (such as iCloud, gmail, MS Exchange, MS Outlook, Yahoo, AOL, etc)


Have you changed your email password recently?


Once we get past these we can narrow down the troubleshooting process.


Jun 12, 2024 2:57 PM in response to harjeet23

harjeet23 wrote:

I am not receiving any email on my iPhone for the last week?
  • What kind of email (iCloud, gmail, Yahoo mail, Outlook mail, AOL mail, etc)
  • Did you change your email password?
  • Go to Settings/Mail/Accounts - are all of your accounts turned on?
  • Did you update your phone recently?
  • Do you use VPN on your iPhone?
  • Do you get mail on your computer?
  • Can you log in to the webmail portal for your mail provider and check for mail there/


These are a few of the possibilities; there are many more, so if you can provide some additional information it might help someone diagnose the problem.

Oct 16, 2024 8:08 AM in response to Pleasehelp51

Pleasehelp51 wrote:

I can’t get my email to download.

There are a lot of possibilities for that symptom, so lets start by getting some additional information:


  • What kind of email account (AOL, Hotmail, MS Exchange, Yahoo, iCloud, etc)
  • Does it work on other devices (PC, Mac, iPad, etc)
  • Has it ever worked
  • Can you send email
  • Have you changed the password for the account recently
  • Do you have 2 factor authentication set up for the email account
  • Is it a POP, IMAP or Exchange account type

Sep 11, 2024 8:23 AM in response to lorelle220

Why is my iphone not receiving any emails

Repeating the post above yours:


My car doesn’t go. Why doesn’t it? In other words, there are dozens of reasons your iPhone may not be working for email. We need to get additional information to narrow it down, or otherwise post dozens of possible reasons, which is time consuming and not particularly useful.


First, did it ever work, then stop working? Or did it never work?


What type of mail account or accounts, if you have more than one (such as iCloud, gmail, MS Exchange, MS Outlook, Yahoo, AOL, etc)


Have you changed your email password recently?


Once we get past these we can narrow down the troubleshooting process.



Sep 23, 2024 7:46 AM in response to Catch35

Did you delete the mail app, and want to reinstall it? To do that open the App Store, search for Mail, chose the one from Apple and tap the download icon.


Or do you mean you aren’t seeing mail in the app? There are dozens of reasons your iPhone may not be working for email. We need to get additional information to narrow it down, or otherwise post dozens of possible reasons, which is time consuming and not particularly useful.


First, did it ever work, then stop working? Or did it never work?


What type of mail account or accounts, if you have more than one (such as iCloud, gmail, MS Exchange, MS Outlook, Yahoo, AOL, etc)


Have you changed your email password recently?


Once we get past these we can narrow down the troubleshooting process.





iPhone mail app no longer working

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