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Level 1

4 points

I have a new Mac Book Air and it is frozen how do I start it up again

I have a new MacBookAir and it is frozen how do I start it up again?

Posted on Apr 20, 2023 8:14 AM

Top-ranking reply

Level 10

145,738 points

Posted on Apr 20, 2023 9:38 AM

Press and hold its power button / Touch ID button until it shuts down.

Then, restart it in the usual manner.

If the behavior persists please write back.

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