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K12sugar Author

Level 1

6 points

Zoom update frozen -

When updating Zoom and updating a password keeper both applications have frozen and I cannot close my computer. Please advise how I can advance past the mess?

MacBook Pro 13″, macOS 12.6

Posted on Apr 21, 2023 2:13 PM

Top-ranking reply

James Brickley

Level 5

5,074 points

Posted on Apr 21, 2023 10:40 PM

Try pressing ⌥ + ⌘ + ⎋ (Alt + Cmd + Escape) which should display the Force Quit Applications dialog box.

But if that doesn't work, you may have to just hold the Mac's power button until it powers off.

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Zoom update frozen -

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