Why is my guided access not working

When i use my ipad, i go over, enable guided acess, go over to my youtube, press play the vidio and i triple-clikc the off button and nothing happens, or it just turns off.

Even though I have done everything I could, even following some of the steps given to me the guided access is still not working. Triple click, and everything else hasn’t worked for almost a week now when I found out it hasn’t been working. It’s stressing me out a bit since I want to draw things that I need to sketch.

March 2024 and still bug, need to restart to work

I THINK I FIGURED IT OUT.

So I was getting fussy with this not working. Turns out I was over thinking it. I would try to activate it while still in “settings”. However, it doesn’t work like that. You have to have a standalone app open prior to activation. So try it again but close “settings” (after toggling “guided access” and “accessibility shortcut” on) and open another app. Hope this helps at least one person

Hi Jeremy6942,

If Guided Access is not working as expected, let's isolate and possibly resolve by restarting the iPhone and verifying the latest iOS.

Restart your iPhone - Apple Support

Update your iPhone or iPad - Apple Support

If the problem persists, contact support for some additional options.

Get Support

Cheers.

If Guided Access is not working on your iPhone, try resetting Guided Access on your iPhone. Go to settings >>> Accessibility >>> Turn off Guided Access and then turn it on after a few seconds.

Guided Access can't work on the app or website, which is restricted by daily app limits. So, please check that also. Go to Settings >>> Screen Time >>> App Limits >>> Click All App & Categories >>> Delete Limit.

If nothing works, Force Restart your iPhone.

This has happened to me as well. I don't know if it's breaking boot guided access for some reason. I was trying to figure out why, and then this guide gave me ideas.

I followed its instructions for troubleshooting and tried updating iOS, and now guided access always works reliably on my iPhone. Hope it helps you out just as much

[Edited by Moderator]

If customer experience is priority, then how about Apple fixes the issue so that we don’t need to do gymnastics with restarting the phone etc?

Had the same problem in my iphone15. Here’s what I did to get it working again.

1. Turned off Guided access from settings

2. Restarted device

3. Turned on Guided access again

it started working as before. Hope this helps.

Thanks for the advice. My guided access wasn’t working when I triple tapped the home button, even though guided access is enabled on my phone and tablet. Restarting my tablet cleared out the problem and now the guided access is functioning properly again.

You should only force restart iPhone if it’s frozen or unresponsive. In the event that you can power off the iPhone normally, this should be done.

Omg yes it worked for me💀 After soooo long it was just as simple as that🥴

I use it to child lock apps on my phone for my toddler , it didn’t work for about a week I was frustrated . But then I powered My phone off then back on and it started to work again .

I have the same problem. First I couldn’t activate guided access on one of my IPhones so I just used the other. Now this one also stopped working. I click the off button 3 times but nothing happens. The guided access is turned on in settings…

This worked …. But only worked after forced power reboot. I recommend for power cycle , then do open app u want to use, go to settings, cycle access off and on.

close setting tab and open tabbed app u wanted to use. Try guided access (power button click)

this worked for me on iOS 17. iPhone 15 pro max