You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

9 points

unusable screen and need to wipe the phone

my iPhone screen is totally unusable. I want to get it repaired but I need to wipe it before handing it over. how can I do this?

iPhone 13 Pro

Posted on Apr 25, 2023 9:00 AM

Top-ranking reply

Level 10

81,067 points

Posted on Apr 25, 2023 9:09 AM

You cannot. If your screen cannot be used, you will be unable to gain access to the device to reset it.

View in context

Similar questions