Apps won’t update

My phone is not allowing me to update apps due to subscription fee not being paid but I haven’t got a subscription fee on my phone and it showing up on apps such as Snapchat

iPhone 13 Pro, 16

Posted on May 4, 2023 8:50 PM

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Question marked as Top-ranking reply

Posted on May 4, 2023 9:08 PM

Welcome to the Apple Support communities,


If a message says 'billing problem with previous purchase' or 'verification required'

you might be unable to make purchases, download free apps, or use subscriptions. To fix the issue, change your payment method. If you can't change your payment method, you can redeem a gift card and use the balance to pay for any unpaid orders.


Add a new, valid payment method, then remove the old payment method. If you have an unpaid balance, the new payment method is charged automatically. When the outstanding balance has been paid, you can make new purchases or use subscriptions again.

Change your payment method


See >>> If a message says 'billing problem with previous purchase' or 'verification required' - Apple Support


1 reply
Question marked as Top-ranking reply

May 4, 2023 9:08 PM in response to Alyssajelbourn

Welcome to the Apple Support communities,


If a message says 'billing problem with previous purchase' or 'verification required'

you might be unable to make purchases, download free apps, or use subscriptions. To fix the issue, change your payment method. If you can't change your payment method, you can redeem a gift card and use the balance to pay for any unpaid orders.


Add a new, valid payment method, then remove the old payment method. If you have an unpaid balance, the new payment method is charged automatically. When the outstanding balance has been paid, you can make new purchases or use subscriptions again.

Change your payment method


See >>> If a message says 'billing problem with previous purchase' or 'verification required' - Apple Support


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Apps won’t update

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