Level 1

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iPhone Volume changing despite being dialed all the way up?

I have a IPhone 12 Mini running 16.4.1. I usually listen to music through headphones but on the rare occasion I listen to music straight from the phone I have an issue where the volume lowers itself to almost inaudible despite having been turned all the way up. When I press the volume up button it always shows that the volume is dialed all the way up but nothing changes. Playing the music through the phone speakers also kills my battery completely; Depleting a 70% or higher battery to 20% or lower in less than 30 minutes. It’s not the worst cause I don’t usually use my phone speakers but sometimes I like to play music in the back at work but its annoying to have a constantly changing volume and a dead cellphone by the time I leave for the day. Any ideas?

iPhone 12 mini

Posted on May 5, 2023 7:06 PM

Top-ranking reply

SravanKrA

Community+ 2025

Level 10

431,064 points

Posted on May 5, 2023 9:14 PM

If the volume on your iPhone lowers automatically while listening to music, there are several possible causes and solutions:

Check for Sound Check: Sound Check is a feature in the Music app that normalizes the volume level of songs. Go to Settings > Music > Sound Check and turn it off. This may prevent the volume from changing automatically.
Check for EQ Settings: If you have customized EQ settings in the Music app, it may cause the volume to change automatically. Go to Settings > Music > EQ and select "Off" to turn off all equalizer settings.
Check for Restrictions: If you have enabled Restrictions on your iPhone, it may prevent the volume from going too high. Go to Settings > Screen Time > Content & Privacy Restrictions > Allowed Apps and make sure that the Music app is not restricted.
Check for Software Updates: If the issue persists, check for any available software updates for your iPhone. Go to Settings > General > Software Update and see if there are any updates available.

If none of these solutions work, you may want to contact Apple Support for further assistance.

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65 replies

TCLacca

Level 1

8 points

Aug 8, 2024 6:10 AM in response to 413AS

Mine randomly does it. I have missed so many important calls because it turns itself down to almost off. It never does it while listening to Spotify with buds in or out. Infact every morning when I wake up it’s down to almost off. I can turn it up and watch it go back down. I have a 10 mini . I know I know I need to

upgrade But I hate moving into a new phone lol

Aug 15, 2024 9:25 AM in response to SravanKrA

Apple support is beyond useless on this issue each person will flip through their book looking for the issue and the fixes never finding anything and yet walk you through the standard rest network settings or worse wipe the phone and start over.

Sep 10, 2024 2:16 PM in response to Alykat64

I’m still having this problem no solution has worked I try to work out and it will lower the sound every notification and stay like that for minutes this has been the most frustrating part of switching from android to iPhone I don’t know how yall do it 😭

ash_boat

Level 1

8 points

Oct 18, 2024 9:30 PM in response to Alykat64

I’ve have a iphone for at least 5 years now and ever since i got the iphone 14 i have the most problems. My volume plays with me and never stays at the volume i want it too or i get it to the volume i want and it still quiet, my battery Health has gone down 20% and my bf has the iphone 10 and his battery health is wayyyy better then mine, my phone is always glitching or freezing, and my phone also love to unlock on its own and start calling people. I want to continue using Apple especially for FaceTime and iMessages but i cannot afford to buy a brand new iphone every year.

Jan 3, 2025 11:36 PM in response to Mike-ford

unfortunately it’s not just the older phones. I JUST upgraded less than two weeks ago from the 13 to the brand new 16 pro and it’s STILL happening on my brand new phone so safe to say i’m quitting apple after the barely two years this phone will last me

Jan 8, 2025 10:00 AM in response to Alykat64

I tried all of the tips people have given here (attention awareness, privacy, haptics, restrictions, screen time, EQ…). Only one of those settings was turned on (attention awareness). So I thought I had found the culprit. But nope, I’m still having the problem.

It’s so freaking frustrating. Even if the sound is not high enough, you end up with this volume lowering effect. Ridiculous.

RyanR17

Level 1

8 points

Nov 18, 2023 5:18 PM in response to Alykat64

Your battery may be low, this is just a guess but it is probably your phone turning its internal volume down to save the final 1 or 5% of battery.

rainy292

Level 1

15 points

Nov 25, 2023 5:14 AM in response to Alykat64

My volume goes back down when set. Can’t get it to stay loud. I am hard of hearing

Niques96

Level 1

20 points

Nov 30, 2023 4:19 PM in response to Alykat64

You do this with EVERY phone.. I love apple but I think I’m done.. I can’t keep spending 1500 on a phone that can’t even last 3 years if updated.. thanks guys, keep up the corruption.

Dec 1, 2023 9:12 AM in response to Niques96

I couldn’t agree more!

021865rs

Level 1

8 points

Feb 17, 2024 8:22 AM in response to rainy292

Why does my iPhone Pro Max keep resetting my volume to zero how do I reset it so that it doesn’t change

Feb 21, 2024 6:50 AM in response to Alykat64

My volume is turned all the way up, but there is no sound on my iPhone 13

Mar 10, 2024 4:21 AM in response to DANNY1049

As I’m listening to music, about half way during the concert the volume turns off

Mar 10, 2024 4:23 AM in response to Alykat64

As I’m listening to a certain concert on my iPhone, the volume turns off

eur22

Level 1

8 points

Mar 10, 2024 6:47 AM in response to 413AS

Hi! I have same issue, are u still have that issue right now?

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iPhone Volume changing despite being dialed all the way up?