How to cancel 3 day free trial of Cam scanner which doesn’t appear as a subscription in my Apple ID subscriptions?

People seem to find it very easy to join Cam scanner - but many find it extremely difficult to cancel a subscription they don’t want. I joined the 3 day free trial today, but I can’t find it in my Apple ID details under subscriptions so can’t cancel it. Am concerned it’s just going to appear suddenly when they charge me! Please please help. I don’t want to be charged and have to go through a whole process to try and get a refund. It’s just not fair to make people do that.

Posted on May 14, 2023 10:29 AM

Reply
Question marked as Top-ranking reply

Posted on May 16, 2023 2:56 PM

Hi Edmund1212,


Most subscriptions billed through the App Store can be cancelled via one of the means in the following article:


If you don't see the subscription to cancel it, there are a few reasons why this may happen as outlined below:


"Can’t find the subscription that you want to cancel?


You can cancel iCloud+ in your iCloud storage settings.


If you aren't trying to cancel iCloud+, find your receipt:

  1. Search your email for the words "receipt from Apple."
  2. On the receipt for the subscription, check which Apple ID was used.

Email receipt that shows the Apple ID that was used for a purchase from Apple.

  • If a family member's Apple ID appears on the receipt, ask that family member to use the steps in this article to cancel the subscription. You can’t cancel a family member's subscription.
  • If another Apple ID that you use appears on the receipt, sign in with that Apple ID and use the steps in this article to cancel the subscription.
  • If you can't find a receipt from Apple for the subscription, you might have bought the subscription from another company. To find out which company bills you, check your bank or credit card statement. To cancel the subscription, you must contact the company that bills you for the subscription."


Bear in mind the final point, if you don't see the receipt from Apple or see the subscription in your Subscriptions history, it is likely the subscription was not purchased from Apple. You'll need to contact the developers or owners of Cam Scanner to cancel the subscription.


Take care.

1 reply
Question marked as Top-ranking reply

May 16, 2023 2:56 PM in response to Edmund1212

Hi Edmund1212,


Most subscriptions billed through the App Store can be cancelled via one of the means in the following article:


If you don't see the subscription to cancel it, there are a few reasons why this may happen as outlined below:


"Can’t find the subscription that you want to cancel?


You can cancel iCloud+ in your iCloud storage settings.


If you aren't trying to cancel iCloud+, find your receipt:

  1. Search your email for the words "receipt from Apple."
  2. On the receipt for the subscription, check which Apple ID was used.

Email receipt that shows the Apple ID that was used for a purchase from Apple.

  • If a family member's Apple ID appears on the receipt, ask that family member to use the steps in this article to cancel the subscription. You can’t cancel a family member's subscription.
  • If another Apple ID that you use appears on the receipt, sign in with that Apple ID and use the steps in this article to cancel the subscription.
  • If you can't find a receipt from Apple for the subscription, you might have bought the subscription from another company. To find out which company bills you, check your bank or credit card statement. To cancel the subscription, you must contact the company that bills you for the subscription."


Bear in mind the final point, if you don't see the receipt from Apple or see the subscription in your Subscriptions history, it is likely the subscription was not purchased from Apple. You'll need to contact the developers or owners of Cam Scanner to cancel the subscription.


Take care.

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How to cancel 3 day free trial of Cam scanner which doesn’t appear as a subscription in my Apple ID subscriptions?

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