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Activation lock on MY i Pad.

Activation lock has denied my accessibility to an I Pad circa 2012 which belonged to my deceased (2016) father. I own the I Pad now & need info &c. that

is stored on that device. What do I do?

respectfully, charles

iPad Air

Posted on May 15, 2023 9:48 AM

Reply
Question marked as Top-ranking reply

Posted on May 15, 2023 9:49 AM

For information about how to request access to a deceased family member's Apple account data, and possibly their equipment, click here --> How to request access to a deceased family member's Apple account - Apple Support


"While we may also be able to help remove Activation Lock from devices that use your loved one’s original Apple ID, their iPhone, iPod, and iPad will need to be restored to factory settings before they can be used with another Apple ID. Please note that devices locked with a passcode are protected by passcode encryption, and Apple can't help remove the passcode lock without erasing the device.



1 reply
Question marked as Top-ranking reply

May 15, 2023 9:49 AM in response to Aspave

For information about how to request access to a deceased family member's Apple account data, and possibly their equipment, click here --> How to request access to a deceased family member's Apple account - Apple Support


"While we may also be able to help remove Activation Lock from devices that use your loved one’s original Apple ID, their iPhone, iPod, and iPad will need to be restored to factory settings before they can be used with another Apple ID. Please note that devices locked with a passcode are protected by passcode encryption, and Apple can't help remove the passcode lock without erasing the device.



Activation lock on MY i Pad.

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