You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPad is frozen can’t swipe to get it open how do I fix it

Can’t swipe to open my IPad

iPad mini, iOS 12

Posted on May 16, 2023 9:01 AM

Reply
Question marked as Top-ranking reply

Posted on May 16, 2023 9:03 AM

If your iPad won't turn on or is frozen, read this document --> If your iPad won't turn on or is frozen - Apple Support




If your screen is black or frozen



Follow the steps for your device.






On your iPad without a Home button



  1. Press and quickly release the volume button closest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button until the device begins to restart.

  4. If your iPad doesn't turn on, follow these steps to check your hardware and charge your device. You might need to charge for up to an hour.
  5. If your iPad still doesn't turn on, contact Apple Support.








On your iPad with a Home button



  1. Press and hold both the Home button and the top button until you see the Apple logo.

  2. If your iPad doesn't turn on, follow these steps to check your hardware and charge your device. You might need to charge for up to an hour.
  3. If your iPad still doesn't turn on, contact Apple Support.







1 reply
Question marked as Top-ranking reply

May 16, 2023 9:03 AM in response to dmoorems

If your iPad won't turn on or is frozen, read this document --> If your iPad won't turn on or is frozen - Apple Support




If your screen is black or frozen



Follow the steps for your device.






On your iPad without a Home button



  1. Press and quickly release the volume button closest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button until the device begins to restart.

  4. If your iPad doesn't turn on, follow these steps to check your hardware and charge your device. You might need to charge for up to an hour.
  5. If your iPad still doesn't turn on, contact Apple Support.








On your iPad with a Home button



  1. Press and hold both the Home button and the top button until you see the Apple logo.

  2. If your iPad doesn't turn on, follow these steps to check your hardware and charge your device. You might need to charge for up to an hour.
  3. If your iPad still doesn't turn on, contact Apple Support.







My iPad is frozen can’t swipe to get it open how do I fix it

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.