You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Tried to remove dead card and add new but it won’t allow me to do wither

Tried to remove expired card and add new but it won’t allow either

iPad, iPadOS 16

Posted on May 19, 2023 4:14 AM

Reply
Question marked as Top-ranking reply

Posted on May 19, 2023 4:53 AM

See >>> Change, add, or remove Apple ID payment methods - Apple Support


If you only have a single Credit Card set-up for your AppleID account, you will need to add a new Credit Card or payment method to your AppleID account - after which you will be able to delete the old details.  You must always have at least one acceptable payment method registered with your AppleID - even while updating your AppleID account with new details.


It is often a good idea to have two (or more) payment cards associated with your account - as, in case there is a problem with your primary card, a charge can be made to the second card without risk of impacting ongoing access to your AppleID account or associated services and subscriptions. With multiple Credit Cards, you can choose the sequence in which card payments are made.


You may find these support pages to be helpful:

If you need to change or update your Apple ID payment method - Apple Support

Add a payment method to your Apple ID - Apple Support

Remove a payment method from your Apple ID - Apple Support

Payment methods that you can use with your Apple ID - Apple Support


Assuming that your payment card is supported, if you cannot resolve the problem yourself, you would be best advised to seek assistance directly from Apple Support:

Official Apple Support


You can also initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044

1 reply
Question marked as Top-ranking reply

May 19, 2023 4:53 AM in response to windyn

See >>> Change, add, or remove Apple ID payment methods - Apple Support


If you only have a single Credit Card set-up for your AppleID account, you will need to add a new Credit Card or payment method to your AppleID account - after which you will be able to delete the old details.  You must always have at least one acceptable payment method registered with your AppleID - even while updating your AppleID account with new details.


It is often a good idea to have two (or more) payment cards associated with your account - as, in case there is a problem with your primary card, a charge can be made to the second card without risk of impacting ongoing access to your AppleID account or associated services and subscriptions. With multiple Credit Cards, you can choose the sequence in which card payments are made.


You may find these support pages to be helpful:

If you need to change or update your Apple ID payment method - Apple Support

Add a payment method to your Apple ID - Apple Support

Remove a payment method from your Apple ID - Apple Support

Payment methods that you can use with your Apple ID - Apple Support


Assuming that your payment card is supported, if you cannot resolve the problem yourself, you would be best advised to seek assistance directly from Apple Support:

Official Apple Support


You can also initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044

Tried to remove dead card and add new but it won’t allow me to do wither

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.