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Level 1

5 points

Unable to access Apple ID

Unable to access Apple ID in settings - grayed out. Even though password is correct

iPhone 11, iOS 16

Posted on May 23, 2023 9:03 PM

Top-ranking reply

Level 10

208,965 points

Posted on May 23, 2023 11:43 PM

If it is a private iPhone, see -> Use parental controls on your child's iPhone, iPad and iPod touch

👉 Check restrictions -> tap Settings -> Screen Time -> Content & Privacy -> scroll to Allow Changes.

If you have a MDM profile, you need to contact your company - IT department.

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