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Level 1

4 points

Cant update card on appstore

What the problem when u update ur card on appstore but the sytem say

ur information cannot be found

iPhone XS Max, iOS 16

Posted on May 25, 2023 7:04 AM

Top-ranking reply

Level 10

208,500 points

Posted on May 25, 2023 7:10 AM

If you already tried (to no avail) all the steps provided in this support article:--> If you need to change or update your Apple ID payment method , I suggest that you contact iTunes Store Support Team directly, and explain your problem, using this specific link:--> https://getsupport.apple.com/?caller=ikb&PGF=PGF51002&category_id=SC0060&symptom_id=21084

(if you get no help, look at the bottom of the above link, where you can contact them using "chat" or "phone" options).

Regards

Giulio

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