Itunes not syncing Icloud Music Library on Mac

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Level 1

9 points

I have a MacBook Pro OSX 10.9.5.

I also have a subscription for Itunes Match

Under Itunes>Preferences>General, there is the option to tick 'Icloud Music Library' so that the Itunes Library syncs across all devices.

When I tick this and click OK, I get an error message: 'Genuis results can't be updated right now. An unknown error occured (-9824).

The Icloud Music Library option remains unticked, and my other devices are not synced with my Itunes Library

Any suggestions to rectify this ? Thanks

Posted on May 28, 2023 9:45 PM

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Answer 1

Level 10

195,717 points

jamieavenger Said:

"Itunes not syncing Icloud Music Library on Mac"

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Transferring Music Playlist from PC-to-Computer:

Links to Use:

A. Overwriting the Entire Library:

B. Adding Entire to the Library:

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Answer 2

Level 10

195,717 points

jamieavenger Said:

"The Icloud Music Library option remains unticked, and my other devices are not synced with my Itunes Library"

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Try Exporting the Music:

Theoretically, it is a bit different, but you might find something on there that helps for data recovery. Overview my User Tip: Moving the Music library to a New Apple ID on Pre-Ventura - Apple Support

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Answer 3

Level 1

9 points

Thanks but no luck :(

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