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I got my MacBook Air in the month of October 2021. everything was fine until the end of 2022 when I started noticing the Mac restarting a little later shutdown and it would also loose charge. and now whenever I use it its low on charge or dead .this has been going on for a long time and considering the fact that I don't use it much often , I really don't know why
please help me find a solution to my problem
MacBook Air 13″, macOS 13.4
Layajohn wrote:
I got my MacBook Air in the month of October 2021. everything was fine until the end of 2022 when I started noticing the Mac restarting a little later shutdown and it would also loose charge. and now whenever I use it its low on charge or dead .this has been going on for a long time and considering the fact that I don't use it much often , I really don't know why
please help me find a solution to my problem
A SafeBoot How to use safe mode on your Mac - Apple Support will sort many anomalies
does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, font cache, etc., third party system modifications and system accelerations are disabled.
Login and test. Reboot as normal and test. Caches get rebuilt automatically.
no resolve—Call Customer Support (800) MY–APPLE (800–692–7753)
or on line https://getsupport.apple.com/
Outside the USA—Contact Apple for support and service by phone
See a list of Apple phone numbers around the world.
Contact Apple for support and service - Apple Support
Layajohn wrote:
I got my MacBook Air in the month of October 2021. everything was fine until the end of 2022 when I started noticing the Mac restarting a little later shutdown and it would also loose charge. and now whenever I use it its low on charge or dead .this has been going on for a long time and considering the fact that I don't use it much often , I really don't know why
please help me find a solution to my problem
A SafeBoot How to use safe mode on your Mac - Apple Support will sort many anomalies
does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, font cache, etc., third party system modifications and system accelerations are disabled.
Login and test. Reboot as normal and test. Caches get rebuilt automatically.
no resolve—Call Customer Support (800) MY–APPLE (800–692–7753)
or on line https://getsupport.apple.com/
Outside the USA—Contact Apple for support and service by phone
See a list of Apple phone numbers around the world.
Contact Apple for support and service - Apple Support
thank you for replying but I just found out something else that I need help with.
I found out that the MacBook restarts immediately after I shutdown and close the laptop but if I shutdown and leave it open it doesn't restart
please help me find a solution
MacBook Air 2020 restarts after shutdown
