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Find my Iphone/forgotten apple id password

I am making a trade in from my old iPhone XR to an iPhone 14. It keeps telling me I have to turn off find my iPhone but I cant because it asks my for my apple ID password which i forgot. I’ve sent in multiple requested to change my password but apple never got back to me.

iPhone 14, iOS 16

Posted on Jun 14, 2023 3:27 PM

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Question marked as Top-ranking reply

Posted on Jun 14, 2023 8:00 PM

This Apple article has instructions for what to do if you have forgotten your password --> If you forgot your Apple ID password - Apple Support


or go directly to this link --> http://iforgot.apple.com/


If you didn't receive your verification or reset email, read this Apple Support article: If you didn't receive your verification or reset email - Apple Support

"When you make certain updates to your Apple ID, we’ll send you an email to help you complete the update. For example, you might have reset your password, reset your security questions, or added a new email address to your account."


If you still need help:

Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." --> Contact Apple for help with Apple ID account security - Apple Support


If you find you can’t sign in, reset your password, or receive verification codes, you can request account recovery (read this support article: How to use account recovery when you can’t reset your Apple ID password - Apple Support ) to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity.




2 replies
Question marked as Top-ranking reply

Jun 14, 2023 8:00 PM in response to findmyiphonehelp__

This Apple article has instructions for what to do if you have forgotten your password --> If you forgot your Apple ID password - Apple Support


or go directly to this link --> http://iforgot.apple.com/


If you didn't receive your verification or reset email, read this Apple Support article: If you didn't receive your verification or reset email - Apple Support

"When you make certain updates to your Apple ID, we’ll send you an email to help you complete the update. For example, you might have reset your password, reset your security questions, or added a new email address to your account."


If you still need help:

Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." --> Contact Apple for help with Apple ID account security - Apple Support


If you find you can’t sign in, reset your password, or receive verification codes, you can request account recovery (read this support article: How to use account recovery when you can’t reset your Apple ID password - Apple Support ) to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity.




Jun 14, 2023 4:04 PM in response to findmyiphonehelp__

findmyiphonehelp__ wrote:

I am making a trade in from my old iPhone XR to an iPhone 14. It keeps telling me I have to turn off find my iPhone but I cant because it asks my for my apple ID password which i forgot. I’ve sent in multiple requested to change my password but apple never got back to me.

If you forgot your Apple ID password - Apple Support

Find my Iphone/forgotten apple id password

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