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FaceTime notifications won’t show

Since I just did the new update today none of my FaceTime incoming calls show in my notifications or as missed calls. I’ve restarted my phone, toggled the FaceTime switch in settings and neither has worked. Please advise how to proceed.

iPhone 14

Posted on Jun 19, 2023 12:24 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 19, 2023 12:33 AM

If there are no FaceTime incoming calls or missed calls on the Recents Tab of the Phone app that indicates you have received none.


The following may help you if you did receive one but are not registered in the Phone App.


  1. Ensure that you have not accidentally blocked FaceTime calls or enabled any call-blocking settings that could be preventing the calls from appearing in the Phone app. Go to Settings > Phone > Call Blocking & Identification and make sure there are no numbers or contacts listed that could be blocking FaceTime calls.
  2. Verify that you do not have Do Not Disturb enabled, as this feature can silence incoming calls and prevent them from showing up in the Phone app. You can check this by going to Settings > Do Not Disturb and ensuring that it is turned off.
  3. Sometimes, a simple restart can resolve temporary software glitches. Turn off your iPhone, wait for a few seconds, and then turn it back on.
    1. Restart the device. That's it.
    2. Still not solved --> Force restart iPhone - Apple Support
  4. If the issue persists, you can try resetting all settings on your iPhone. This will not erase your data but will reset all personalized settings to their default values. Go to Settings > General > Transfer & Reset > Reset > Reset All Settings and confirm the action. Note that you will need to reconfigure your settings afterward. All settings—including network settings, the keyboard dictionary, the Home screen layout, location settings, privacy settings, and Apple Pay cards—are removed or reset to their defaults. No data or media are deleted.
    1. Reset All Settings: Return iPhone settings to their defaults - Apple Support:- Return iPhone settings to their defaults
    2. You can return settings to their defaults without erasing your content.
    3. If you want to save your settings, back up your iPhone before returning them to their defaults. For example, if you’re trying to solve a problem but returning settings to their defaults doesn’t help, you might want to restore your previous settings from a backup.
  5. Make sure you have the latest updates installed.
    1. Update Over-the-Air (OTA) —> Update your iPhone or iPad - Apple Support (IN)
    2. Update using iTunes/Finder —> Update your iPhone, iPad, or iPod touch - Apple Support (IN)


If none of the above steps resolve the issue, it is recommended to reach out to Apple Support or visit an authorized service center for further assistance. They can provide specific guidance based on your device model and iOS version.




1 reply
Question marked as Top-ranking reply

Jun 19, 2023 12:33 AM in response to dorsa179

If there are no FaceTime incoming calls or missed calls on the Recents Tab of the Phone app that indicates you have received none.


The following may help you if you did receive one but are not registered in the Phone App.


  1. Ensure that you have not accidentally blocked FaceTime calls or enabled any call-blocking settings that could be preventing the calls from appearing in the Phone app. Go to Settings > Phone > Call Blocking & Identification and make sure there are no numbers or contacts listed that could be blocking FaceTime calls.
  2. Verify that you do not have Do Not Disturb enabled, as this feature can silence incoming calls and prevent them from showing up in the Phone app. You can check this by going to Settings > Do Not Disturb and ensuring that it is turned off.
  3. Sometimes, a simple restart can resolve temporary software glitches. Turn off your iPhone, wait for a few seconds, and then turn it back on.
    1. Restart the device. That's it.
    2. Still not solved --> Force restart iPhone - Apple Support
  4. If the issue persists, you can try resetting all settings on your iPhone. This will not erase your data but will reset all personalized settings to their default values. Go to Settings > General > Transfer & Reset > Reset > Reset All Settings and confirm the action. Note that you will need to reconfigure your settings afterward. All settings—including network settings, the keyboard dictionary, the Home screen layout, location settings, privacy settings, and Apple Pay cards—are removed or reset to their defaults. No data or media are deleted.
    1. Reset All Settings: Return iPhone settings to their defaults - Apple Support:- Return iPhone settings to their defaults
    2. You can return settings to their defaults without erasing your content.
    3. If you want to save your settings, back up your iPhone before returning them to their defaults. For example, if you’re trying to solve a problem but returning settings to their defaults doesn’t help, you might want to restore your previous settings from a backup.
  5. Make sure you have the latest updates installed.
    1. Update Over-the-Air (OTA) —> Update your iPhone or iPad - Apple Support (IN)
    2. Update using iTunes/Finder —> Update your iPhone, iPad, or iPod touch - Apple Support (IN)


If none of the above steps resolve the issue, it is recommended to reach out to Apple Support or visit an authorized service center for further assistance. They can provide specific guidance based on your device model and iOS version.




FaceTime notifications won’t show

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