Forgot password, divine turnedo
How do I help the second owner of an IPhone 7 get her IPhone turned back on when she can not remember her password.
Earlier iPhone models
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This Apple article has instructions for what to do if you have forgotten your password --> If you forgot your Apple ID password - Apple Support
or go directly to this link --> http://iforgot.apple.com/
If you still need help:
Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." --> Contact Apple for help with Apple ID account security - Apple Support
If you find you can’t sign in, reset your password, or receive verification codes, you can request account recovery (read this support article: How to use account recovery when you can’t reset your Apple ID password - Apple Support ) to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity.