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I can’t buy coins with my Apple Gift Card

Why can’t I buy coins to my app with Apple Gift Card in my Apple store why why why ?

Posted on Jun 21, 2023 12:03 PM

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Question marked as Top-ranking reply

Posted on Jun 21, 2023 12:05 PM

Did you redeem the card? The article "What type of gift card do I have?" explains the different kinds of gift cards Apple uses and has links on how to redeem them and what can be purchased with each kind. Click on the link --> What type of gift card do I have? - Apple Support


Read this support article to learn how to redeem your Apple Gift Card or App Store & iTunes gift card --> How to redeem your Apple Gift Card or App Store & iTunes gift card - Apple Support


Very similar to what is in this document:


If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card read this document about things to try --> If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support



One you have redeemed your card, this document outlines what you can buy with your Apple ID [Apple Account] balance --> What you can buy with your Apple Gift Card or Apple Account balance - Apple Support


"Some purchases might require that you have a credit card on file, even if you use your Apple Account balance to make the purchase."


"Where the Apple Gift Card is available, you can use your Apple ID balance to buy products and accessories at apple.com or in the Apple Store app."


How apps, content, and subscriptions from Apple are billed - Apple Support

Some purchases aren’t charged to your Apple Account balance

- If you're in a Family Sharing group, purchases that you make are charged to your personal Apple Account balance. If you don't have enough Apple Account balance to pay for the purchase, the remainder is charged to the family organizer if purchase sharing is turned on.

- You can’t use your Apple Account balance to buy gifts or gift cards.

- Some subscriptions might not be charged to your Apple Account balance.




1 reply
Question marked as Top-ranking reply

Jun 21, 2023 12:05 PM in response to onaiwu65

Did you redeem the card? The article "What type of gift card do I have?" explains the different kinds of gift cards Apple uses and has links on how to redeem them and what can be purchased with each kind. Click on the link --> What type of gift card do I have? - Apple Support


Read this support article to learn how to redeem your Apple Gift Card or App Store & iTunes gift card --> How to redeem your Apple Gift Card or App Store & iTunes gift card - Apple Support


Very similar to what is in this document:


If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card read this document about things to try --> If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support



One you have redeemed your card, this document outlines what you can buy with your Apple ID [Apple Account] balance --> What you can buy with your Apple Gift Card or Apple Account balance - Apple Support


"Some purchases might require that you have a credit card on file, even if you use your Apple Account balance to make the purchase."


"Where the Apple Gift Card is available, you can use your Apple ID balance to buy products and accessories at apple.com or in the Apple Store app."


How apps, content, and subscriptions from Apple are billed - Apple Support

Some purchases aren’t charged to your Apple Account balance

- If you're in a Family Sharing group, purchases that you make are charged to your personal Apple Account balance. If you don't have enough Apple Account balance to pay for the purchase, the remainder is charged to the family organizer if purchase sharing is turned on.

- You can’t use your Apple Account balance to buy gifts or gift cards.

- Some subscriptions might not be charged to your Apple Account balance.




I can’t buy coins with my Apple Gift Card

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