You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I have lost my phone so have been sent a new one with same number I’ve tried logging into my iCloud to set up my phone but it sends a verification code to my old phone, so I can’t progress any further. Is there anyway of getting round this ? Thank you
iPhone 14
From: Get a verification code and sign in with two-factor authentication - Apple Support
A code is sent first to your trusted devices automatically:
"If you have a trusted device running iOS 9 and later, OS X El Capitan and later, iPadOS 13 and later, or watchOS 6 and later, the verification code is displayed automatically on your trusted devices."
If you don’t have a trusted device handy, you can choose to have a verification code sent to your trusted phone number as a text message or phone call. (Since you are using the same number on the new device...)
1. Click "Didn't get a verification code" on the sign in screen.
2. Choose to have the code sent to your trusted phone number.
3. You'll get a text message or phone call from Apple with your verification code. This text message might include an additional domain validation line. This line includes the @ symbol, the website name, and your code (for example: @icloud.com #123456 %apple.com).
4. Enter the code on your other device to complete sign in.
"If you can’t receive a verification code on your trusted devices automatically, you can get one from Settings, even if your device is offline."
On a mobile device go to Settings > [your name] > Tap Password & Security > Get Verification Code.
On a Mac: Go to Apple menu > System Preferences [System Settings], then click Apple ID. Click Password & Security > Get Verification Code.
From: Get a verification code and sign in with two-factor authentication - Apple Support
A code is sent first to your trusted devices automatically:
"If you have a trusted device running iOS 9 and later, OS X El Capitan and later, iPadOS 13 and later, or watchOS 6 and later, the verification code is displayed automatically on your trusted devices."
If you don’t have a trusted device handy, you can choose to have a verification code sent to your trusted phone number as a text message or phone call. (Since you are using the same number on the new device...)
1. Click "Didn't get a verification code" on the sign in screen.
2. Choose to have the code sent to your trusted phone number.
3. You'll get a text message or phone call from Apple with your verification code. This text message might include an additional domain validation line. This line includes the @ symbol, the website name, and your code (for example: @icloud.com #123456 %apple.com).
4. Enter the code on your other device to complete sign in.
"If you can’t receive a verification code on your trusted devices automatically, you can get one from Settings, even if your device is offline."
On a mobile device go to Settings > [your name] > Tap Password & Security > Get Verification Code.
On a Mac: Go to Apple menu > System Preferences [System Settings], then click Apple ID. Click Password & Security > Get Verification Code.
Apple ID access
