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what to do when I lost my recovery key? I am trying to log into my MacBook Air. My password is not working. I have my Apple ID password, my phone that is a trusted device, and I can log into the NON ADMIN profile on my laptop, just not the admin account. It seems a past user of this laptop added a recovery key and I do not have it.
MacBook Air 13″, macOS 13.3
How long have you had this used Mac? Before reselling, the seller should have done this: What to do before you sell, give away, or trade in your Mac - Apple Support
That clears all data and presents the setup screen for you to establish it as your Mac.
Take it back to the seller as he/she didn't set it up properly. Or if you know who owned it previously ask them for the code.
How long have you had this used Mac? Before reselling, the seller should have done this: What to do before you sell, give away, or trade in your Mac - Apple Support
That clears all data and presents the setup screen for you to establish it as your Mac.
Take it back to the seller as he/she didn't set it up properly. Or if you know who owned it previously ask them for the code.
what to do when I lost my recovery key
