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Davidgypsy Author

Level 1

4 points

IPad Pro 12.9 Magic Keyboard not working

iPad Pro 12.9 5th Gen Magic Keyboard not working and getting “Device not supported’ notice. Ios 16.5.1

Posted on Jun 26, 2023 6:31 PM

Top-ranking reply

LotusPilot

Community+ 2024

Level 10

288,548 points

Posted on Jun 27, 2023 7:31 AM

Remove the iPad from the Keyboard - and carefully/gently clean the smart connector contacts on both the iPad and keyboard with a soft pencil eraser (a drafting-film eraser is ideal). Ensure that the contacts on both iPad and keyboard are dirt and dust free - and all debris from the eraser have been removed - before reconnecting the two.

If you can't connect your iPad to your Magic Keyboard, Smart Keyboard, or Smart Keyboard Folio - Apple Support

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IPad Pro 12.9 Magic Keyboard not working

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