my I can't access the app store to upgrade accountsunts

why can't i connect to app store to upgrade app

iPod, iOS 13

Posted on Jun 28, 2023 6:11 AM

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Question marked as Top-ranking reply

Posted on Jun 28, 2023 6:17 AM

Assuming that your iPad is not centrally managed by an Educational Establishment or Business (as the device may be remotely managed) - if you are experiencing difficulties with adding, updating or removing Apps from your iPad, you’ll need to check your ScreenTime restrictions:


  • Settings > Screen Time > Content & Privacy Restrictions > iTunes & App Store Purchases > Adding Apps - set to Allow
  • Settings > Screen Time > Content & Privacy Restrictions > iTunes & App Store Purchases > Deleting Apps - set to Allow
  • Settings > Screen Time > Content & Privacy Restrictions > iTunes & App Store Purchases > In-app Purchases - set to Allow




1 reply
Question marked as Top-ranking reply

Jun 28, 2023 6:17 AM in response to lazylittleme

Assuming that your iPad is not centrally managed by an Educational Establishment or Business (as the device may be remotely managed) - if you are experiencing difficulties with adding, updating or removing Apps from your iPad, you’ll need to check your ScreenTime restrictions:


  • Settings > Screen Time > Content & Privacy Restrictions > iTunes & App Store Purchases > Adding Apps - set to Allow
  • Settings > Screen Time > Content & Privacy Restrictions > iTunes & App Store Purchases > Deleting Apps - set to Allow
  • Settings > Screen Time > Content & Privacy Restrictions > iTunes & App Store Purchases > In-app Purchases - set to Allow




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my I can't access the app store to upgrade accountsunts

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