Black screen

MHugh_06 Said:

"Black screen: My iPhone 11 Pro just stopped working early today, like the screen went black and it randomly flashes the apple logo. I do not know how this happened. I wanted to know if it would fix itself or would I have to get a new one? "

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Troubleshooting a Black iPhone Screen:

Seem you iPhone may have tried to update itself, yet it got stalled while in the process. Now, you are in a boot loop. So, read the followup on completing this update.

Troubleshooting Failed Updates:

A. Why the Issue?

You lost connection to Apple's server. Perhaps Wi-Fi dropped? Or, perhaps there was too much data being swollen up on your part while connecting to a Public LAN(i.e. at a Library or a Campground)? Or, perhaps there is utility work down the street.

B. Getting Out of a Boot Loop:

Is your iPhone stuck in a Boot Loop? When this update installation stalls while in the process, this can result in your iPhone being in a Boot Loop. So, refer to my user tip: How to Fix an iPhone in a Boot Loop - User Tip

C Update Using a Computer:

Have a Computer Handy? If so, try using a computer to update. Go here: Update your iPhone Using a Computer - User Tip. If any updates are availabe, they will install, sure enough.

Hello MHugh_06!

Please Force Restart your device, as explained here: If your iPhone won't turn on or is frozen - Apple Support.

I hope this is helpful. Good Luck!