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I need to do this for an ipad 2. Keep getting error saying: The iPad "iPad" could not be restored. An unknown error occured (9).

How to restore iPad 2 to factory settings?

iPad 2, iOS 8

Posted on Jun 28, 2023 9:30 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 29, 2023 8:13 AM

You’ll find guidance for troubleshooting error #9 here:

If you see error 9, 4005, 4013, or 4014 when you restore your iPhone, iPad, or iPod touch - Apple Support


If you continue to experience difficulties, you might be well advised to seek assistance directly from from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. 


Alternatively, if you have access to another Apple device, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to provide assistance:

Genius Bar Reservation and Apple Support Options - Apple



You need to be aware that Apple ended update support for iPad2 in September 2016. Your iPad cannot be updated to iOS 10 or later major versions of iOS as the internal hardware does not meet the minimum technical requirements for new versions of iOS/iPadOS. This limitation cannot be bypassed; iPad2 is a 32-bit architecture device, whilst all recent versions of iOS/iPadOS are designed for 64-bit hardware platforms. iPad2 is obsolete.


Compatible Apps for your iPad are no longer available - as third-party developers have dropped support for 32-bit devices and many for iOS versions preceding iOS11/12/13. As older versions of Apps have been removed from the Apple App Store, you’ll not be able to (re)download or install them - which may severely limit the usefulness and utility of your iPad. As such, if you want or need to access most current Apps, you’ll need to consider replacement of your iPad with a newer or current model.


Of current models, even the entry-level iPad9 has specifications and capabilities that will massively outperform you current iPad - and is compatible with the vast majority of current Apps. Other models are more powerful still.


I hope this information provides helpful and succinct clarity as to your available options - and the fundamental limitations of your current iPad.


2 replies
Question marked as Top-ranking reply

Jun 29, 2023 8:13 AM in response to Chrome_Heart

You’ll find guidance for troubleshooting error #9 here:

If you see error 9, 4005, 4013, or 4014 when you restore your iPhone, iPad, or iPod touch - Apple Support


If you continue to experience difficulties, you might be well advised to seek assistance directly from from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. 


Alternatively, if you have access to another Apple device, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to provide assistance:

Genius Bar Reservation and Apple Support Options - Apple



You need to be aware that Apple ended update support for iPad2 in September 2016. Your iPad cannot be updated to iOS 10 or later major versions of iOS as the internal hardware does not meet the minimum technical requirements for new versions of iOS/iPadOS. This limitation cannot be bypassed; iPad2 is a 32-bit architecture device, whilst all recent versions of iOS/iPadOS are designed for 64-bit hardware platforms. iPad2 is obsolete.


Compatible Apps for your iPad are no longer available - as third-party developers have dropped support for 32-bit devices and many for iOS versions preceding iOS11/12/13. As older versions of Apps have been removed from the Apple App Store, you’ll not be able to (re)download or install them - which may severely limit the usefulness and utility of your iPad. As such, if you want or need to access most current Apps, you’ll need to consider replacement of your iPad with a newer or current model.


Of current models, even the entry-level iPad9 has specifications and capabilities that will massively outperform you current iPad - and is compatible with the vast majority of current Apps. Other models are more powerful still.


I hope this information provides helpful and succinct clarity as to your available options - and the fundamental limitations of your current iPad.


I need to do this for an ipad 2. Keep getting error saying: The iPad "iPad" could not be restored. An unknown error occured (9).

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