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Myinquiry218 Author

Level 1

4 points

Why is my payment method declining my iCloud subscription when it is still a valid account number?

Why is my payment method declining for iCloud subscription. When I try to add the card back in it says it already exists but won’t let me remove it till I add a new one.

iPhone 13 Pro

Posted on Jun 29, 2023 10:04 AM

Top-ranking reply

Raicya

Level 10

209,061 points

Posted on Jun 29, 2023 10:11 AM

See -> Remove a payment method from your Apple ID

Remove a payment method from your Apple ID - Apple Support

⤵️

If you can't remove a payment method

If you have subscriptions like iCloud+, have an unpaid balance, or you use purchase sharing, you must keep at least one payment method on file.

Do you have a subscription? You can cancel iCloud+ and cancel other subscriptions from Apple. When your subscription period is over, remove your payment method.
If you're in a Family Sharing group and you use purchase sharing, the family organizer must have a payment method on file. If you're the family organizer, turn off purchase sharing, then remove the payment method.
If you have an unpaid balance, you might not be able to remove a payment method. Instead, change your payment method.
👉 If you still can't remove a payment method, contact Apple Support.

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Why is my payment method declining my iCloud subscription when it is still a valid account number?

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