You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iOS won’t update

I’m still using an iPhone 6s Plus. But for some reason my software won’t update to its latest version.

iPhone 6s Plus, iOS 13

Posted on Jun 30, 2023 7:46 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 30, 2023 8:01 AM

Allow the battery to completely charge, then leave it connected to the charge circuit during the update process.

Also, turn off the Low Power mode option.

10 replies

iOS won’t update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.