You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to Restore My photos and videos?

İ replace my iphone 14at apple store dubai but i lost my photos and videos my work in my phone , so hope to help me to restore all my videos and photo captured between 9/Jun/23 untill 19/Jun/23

iPhone 14 Pro Max, iOS 16

Posted on Jul 7, 2023 8:06 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 7, 2023 9:04 AM

Regarding your data…

  1. If you have an iCloud or iTunes latest backup, then there is nothing to worry about. Just restore from it, else...
  2. If You have synced your data to iCloud, then what you will get back is what you have synced to iCloud and uploaded to iCloud Drive;
    1. The information that is synced and stored in iCloud, like Contacts, Calendars, Bookmarks, Mail*, Notes, Voice MemosMessages*, shared photosiCloud Photos*, Health data*, call history*, and files* you store in iCloud Drive.
    2. *-If you had turned on Messages in iCloudiCloud Photos, Mail, Health data, call history under iCloud, and files you store in iCloud Drive your content is automatically stored in iCloud and is available on all devices that use the same Apple ID
  3. You have imported your Photos & Videos to Mac/PC then they are safely residing there on Mac/PC
  4. You have uploaded some of it to Cloud Drives using the Files app (iCloud Drive, Google Drive, OneDrive, DropBox, Flickr, box, AmazonDrive, Adobe Creative Cloud etc). The data remains there.
  5. If you have not backed up or do not have the latest backup, nor imported nor you have synced or uploaded your data to cloud drives prior to the situation that you are in, then I am sorry, all your data is lost.


1 reply
Question marked as Top-ranking reply

Jul 7, 2023 9:04 AM in response to MirnaAbaza

Regarding your data…

  1. If you have an iCloud or iTunes latest backup, then there is nothing to worry about. Just restore from it, else...
  2. If You have synced your data to iCloud, then what you will get back is what you have synced to iCloud and uploaded to iCloud Drive;
    1. The information that is synced and stored in iCloud, like Contacts, Calendars, Bookmarks, Mail*, Notes, Voice MemosMessages*, shared photosiCloud Photos*, Health data*, call history*, and files* you store in iCloud Drive.
    2. *-If you had turned on Messages in iCloudiCloud Photos, Mail, Health data, call history under iCloud, and files you store in iCloud Drive your content is automatically stored in iCloud and is available on all devices that use the same Apple ID
  3. You have imported your Photos & Videos to Mac/PC then they are safely residing there on Mac/PC
  4. You have uploaded some of it to Cloud Drives using the Files app (iCloud Drive, Google Drive, OneDrive, DropBox, Flickr, box, AmazonDrive, Adobe Creative Cloud etc). The data remains there.
  5. If you have not backed up or do not have the latest backup, nor imported nor you have synced or uploaded your data to cloud drives prior to the situation that you are in, then I am sorry, all your data is lost.


How to Restore My photos and videos?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.