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User profile for user: Hoosehawk
Hoosehawk Author
User level: Level 1
4 points

Can’t sign in to Apple TV

I have correct email and Apple ID. Error message is N/64BO5FE4

3800RW,

Posted on Jul 13, 2023 1:41 PM

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User profile for user: Urquhart1244
Urquhart1244
Community+ 2024
User level: Level 10
142,650 points

Posted on Jul 14, 2023 6:57 AM

Please try these steps. Only go to the next step if needed.

  1. Reset the Apple TV app, then try signing in again;
  2. Delete and reinstall the Apple TV app, then try signing in again;
  3. Restart the streaming device, then try signing in again.


Sign in to the Apple TV app, through the in-app Settings (sprockets wheel icon), using the Apple ID account that has the subscription(s) or purchases linked to it.

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User profile for user: Urquhart1244
Urquhart1244
Community+ 2024
User level: Level 10
142,650 points

Jul 14, 2023 6:57 AM in response to Hoosehawk

Please try these steps. Only go to the next step if needed.

  1. Reset the Apple TV app, then try signing in again;
  2. Delete and reinstall the Apple TV app, then try signing in again;
  3. Restart the streaming device, then try signing in again.


Sign in to the Apple TV app, through the in-app Settings (sprockets wheel icon), using the Apple ID account that has the subscription(s) or purchases linked to it.

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Can’t sign in to Apple TV

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