You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I need to reset my Apple Watch

I have an Apple Watch that has to be factory reset it’s mines but my boyfriend was using it and now doesn’t want it any longer. How can I reset the watch so I can use it

Posted on Jul 14, 2023 6:08 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 14, 2023 8:06 PM

Activation Lock is designed to prevent anyone else from using an Apple Watch if it's ever lost or stolen.

About Activation Lock on your Apple Watch - Apple Support


Activation Lock is an anti-theft feature that cannot be bypassed. Only the previous user can remove the lock by using their Apple ID & password. If the previous user cannot or will not remove the lock, then the watch is useless to you or anyone else.


If you are the ORIGINAL owner, then see the 'Start a support request' section in:

How to remove Activation Lock - Apple Support


1 reply
Question marked as Top-ranking reply

Jul 14, 2023 8:06 PM in response to MRamos2934

Activation Lock is designed to prevent anyone else from using an Apple Watch if it's ever lost or stolen.

About Activation Lock on your Apple Watch - Apple Support


Activation Lock is an anti-theft feature that cannot be bypassed. Only the previous user can remove the lock by using their Apple ID & password. If the previous user cannot or will not remove the lock, then the watch is useless to you or anyone else.


If you are the ORIGINAL owner, then see the 'Start a support request' section in:

How to remove Activation Lock - Apple Support


I need to reset my Apple Watch

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.