how do I restore my diabled ipad air 2 that |I got from my sister who does not know her passcodes

i inherited my sisters ipad air 2

i do not know her codes

how do I restore to factory so I can use it




iPad, iPadOS 15

Posted on Jul 17, 2023 9:31 AM

Reply
1 reply

Jul 17, 2023 9:34 AM in response to AIM8979

For information about how to request access to a deceased family member's Apple account data, and possibly their equipment, click here --> How to request access to a deceased family member's Apple account - Apple Support


"While we may also be able to help remove Activation Lock from devices that use your loved one’s original Apple ID, their iPhone, iPod, and iPad will need to be restored to factory settings before they can be used with another Apple ID. Please note that devices locked with a passcode are protected by passcode encryption, and Apple can't help remove the passcode lock without erasing the device."


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how do I restore my diabled ipad air 2 that |I got from my sister who does not know her passcodes

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