Unknown part display on iPhone
phone showing an unknown part display I think something is wrong and I want to get it fix
[Re-Titled by Moderator]
iPhone 11, iOS 16
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A message about a non-genuine part is discussed in this support document: iPhone parts and service history - Apple Support
An Unknown Part message appears if the part installation is incomplete or if the part:
Was replaced with a nongenuine part
Was already used or installed in another iPhone
Isn't functioning as expected
About genuine iPhone batteries - Apple Support
For the iPhone Service Answer Center click here --> Choose Your Country or Region - Apple Support
For instructions on how to get your iPhone, iPad, or iPod touch ready for service click here --> Get your iPhone, iPad, or iPod touch ready for service - Apple Support
- "To protect your information and save time, follow these steps before you get service for your device."