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Refund inquiry

Hi i ask a refund an app that my son accidentally purchase how come i have not seen the money back to my account can u please check when will my money be back to my account they said is refuded

Posted on Jul 27, 2023 10:03 AM

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Question marked as Top-ranking reply

Posted on Jul 27, 2023 1:52 PM

From: Check the status of a refund for apps or content that you bought from Apple - Apple Support



When will I get the money back?

If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


1 reply
Question marked as Top-ranking reply

Jul 27, 2023 1:52 PM in response to graciella288

From: Check the status of a refund for apps or content that you bought from Apple - Apple Support



When will I get the money back?

If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


Refund inquiry

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