Hi, I needed to update WhatsApp but couldn’t and then it got deleted and I’m trying to re-install the updated version and it says there is a billing error. Am I able to see how much the outstanding billing amount is? All my subscriptions have expired and it’s not showing anything else? Please help.
iPhone 12 Pro, iOS 16
You may need to have a valid payment method on file, even if the app you want to download is free.
Free apps has also In-app pruchase.
You can have a credit card / debit card on file and an Apple Account balance.
If you have set your Apple Account balance as your default payment method, your default payment method will be used first by Apple when you need to make a payment.
Some purchases might require you to have a credit card on file, even if you use your Apple Account balance to make the purchase.
See -> If you can’t download or update apps on your iPhone or iPad
If you can’t download or update apps on your iPhone or iPad – Apple Support (UK)
scroll to point 2 & 3 ⤵️
Add a payment method
You may need to have a valid payment method on file, even if the app you want to download is free.
Resolve a problem with your payment method
See also -> Payment methods you can use with your Apple ID
Payment methods you can use with your Apple ID – Apple Support (UK)
fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.
If you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.
You may need to have a valid payment method on file, even if the app you want to download is free.
Free apps has also In-app pruchase.
You can have a credit card / debit card on file and an Apple Account balance.
If you have set your Apple Account balance as your default payment method, your default payment method will be used first by Apple when you need to make a payment.
Some purchases might require you to have a credit card on file, even if you use your Apple Account balance to make the purchase.
See -> If you can’t download or update apps on your iPhone or iPad
If you can’t download or update apps on your iPhone or iPad – Apple Support (UK)
scroll to point 2 & 3 ⤵️
Add a payment method
You may need to have a valid payment method on file, even if the app you want to download is free.
Resolve a problem with your payment method
See also -> Payment methods you can use with your Apple ID
Payment methods you can use with your Apple ID – Apple Support (UK)
fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.
If you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.
Can’t update my WhatsApp, billing issues
Read what already posted.
Can’t re-install WhatsApp, billing error
