How is it that my iPhone 14 pro max is saying “Camera unknown part and I bought it at Apple Store in Orlando, Mellenia mall

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How is it that my iPhone 14 pro max is saying “Camera unknown part and I bought it at Apple Store in Orlando, Mellenia mall

I bought this iPhone 14 pro max at the Apple Store in Orlando, Mellenia Mall. With this last update it’s showing Camera “unknown part”. How is that possible when I thought that iPhone bought straight from the Apple Store itself should have all genuine parts. This was not bought from any third part and certainly never been worked on by me or anyone else…. Matter of fact it’s brand new seeing it was bought in the end of the month of May 2023.

iPhone 14 Pro Max

Posted on Aug 9, 2023 4:04 PM

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Answer 1

Aug 9, 2023 4:09 PM in response to lentraille

2 Possibilities:

1) The new software detected a potential issue with the camera

2) False alarm

In either case, you would want to make an appointment at the Apple Store or take the phone to an authorized Apple Service shop to let them hook up the diagnostic equipment and check over the phone.

You can find authorized services shops in your area using this link:

Find Locations